Mediquip has been recognised as an ABA100 Winner in The Australian Business Awards 2018 for Service Excellence. Now in their thirteenth year, The Australian Business Awards program provides notable opportunities for high-performing organisations which implement world-class business initiatives and develop innovative products and services to be acknowledged and honoured for their achievements both nationally and internationally. The national winners are benchmarked in the international chapter of the program at The World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.
Chris Daley, National Service Manager of Mediquip says the award affirms their commitment to continuous improvement and innovative business processes. “Mediquip are extremely grateful to receive the ABA100 Award for Service Excellence this year. A longstanding philosophy within Mediquip is that if we stay dedicated to our customers, they will continue to return. We strive to ensure complete satisfaction with our products and service capabilities, and our Medical Asset Administration System is no exception. This award recognises Mediquip’s unwavering dedication to our over 3000 service customers across Australia with the support of our innovative asset management tool M.A.A.S.”
First developed in 2003, the M.A.A.S database is unique to the Australian medical service industry. M.A.A.S was designed by Mediquip to eliminate the need for customers to manage their own assets. All equipment records are managed by Mediquip through an intranet/extranet system. Each customer site receives an individual login and is able to access their records at any time. Mediquip has over 3000 regular service customers managed through M.A.A.S from major hospital groups with thousands of assets, to local medical centres, dental practices and vet clinics with one asset.
“With technology rapidly evolving, it is essential that organisations remain ahead of the curve by continuously exploring and embracing new technologies and investing in the education, training and development of their workforce in order remain competitive,” Australian Business Awards, Program Director, Tara Johnston said.
“High performing organisations that have adopted an innovation culture to achieve optimal levels of productivity and performance have been recognised in this year’s ABA100,” Ms Johnston added.
Each year the ABA100 Winners are recognised for their commitment to business and product innovation and for their achievements in transforming business practices and end user experiences. Organisational participation includes private companies, publicly listed companies, multi-national subsidiaries, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
Organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement are recognised via a set of established business and product award categories. The process culminates in the selection of organisations which implement world-class business initiatives, projects, products and services. The award recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.